Person tracing covers a wide range of situations that have nothing in common except that someone cannot be found. Beneficiaries of an estate, a debtor who has moved, a witness whose evidence a case depends on, a family member who lost contact decades ago. The method is much the same. The care required differs enormously.
We provide person tracing in Canberra and throughout the Australian Capital Territory, for private clients, law firms, insurers and employers.
How we run person tracing in Canberra
Tracing is a database and field enquiry exercise built on lawful sources, cross referenced until a location can be stated with confidence rather than guessed at. We confirm identity before reporting a location, because reporting the wrong person’s address is a serious matter and it happens more often than the industry admits when a name is common.
What the Australian Capital Territory law means for this work
Investigation work is not among the security activities licensed under section 7 of the ACT’s Security Industry Act 2003. The more useful question in Canberra is what licence an operator holds for work that crosses into New South Wales, because a great deal of it does. Queanbeyan is about fifteen minutes from the CBD and it is New South Wales, where a Class 2E licence under the Security Industry Act 1997 is required.
Sections 5 and 6 of the Listening Devices Act prohibit communicating or publishing records or private conversations without the consent of all principal parties, with exceptions for legal proceedings and protection of lawful interests.
None of that is a formality. The rules differ genuinely between Australian jurisdictions, and evidence gathered outside them is frequently inadmissible and can expose the person who gathered it. Working inside the ACT framework is what makes the result usable.
The federal statutory tort of serious invasion of privacy, which commenced on 10 June 2025 under Schedule 2 of the Privacy Act 1988, applies on top of ACT law and contains no exemption for private investigators.
This is general information about how we operate, not legal advice. For advice on your circumstances, speak with your lawyer.
What you receive
You receive a confirmed current location where one can be established, with the basis of confirmation set out, or an honest account of why the trace has not succeeded and what would be required to take it further. We do not report a probable address as a certain one.
Where we work in the Australian Capital Territory
Canberra has no local government and is organised into districts built around town centres, which is how work here is best planned. Inner North covers Civic, Braddon, Turner, O’Connor, Lyneham, Dickson, Watson, Ainslie and Campbell. Inner South covers Kingston, Barton, Forrest, Griffith, Manuka, Narrabundah, Red Hill, Deakin and Yarralumla. Belconnen, Gungahlin, Woden Valley, Weston Creek, Molonglo Valley and Tuggeranong each operate as their own centre. We also work the surrounding New South Wales communities that function as part of the Canberra region, including Queanbeyan, Jerrabomberra, Googong, Bungendore, Murrumbateman and Yass.
Where the evidence ends up
- ACT Magistrates Court. Civil claims from $25,000 to $250,000, summary crime, and specialist jurisdictions including the Coroners, Childrens, Industrial and Family Violence Courts. It is also the court that issues covert workplace surveillance authorities.
- ACT Supreme Court. Serious indictable crime, civil work generally above $250,000, and the Court of Appeal.
- ACAT. Civil disputes under $25,000, administrative review, tenancy, guardianship and occupational discipline.
- Note that the ACT has no intermediate court. Where other states have a District or County Court, the ACT has only two tiers.
- Federal Circuit and Family Court of Australia. Family law is federal, so a family matter runs under Commonwealth law even though the conduct investigated is governed by ACT rules.
Frequently asked questions
Will you tell the person I am looking for them?
Not without instruction. In estate and debtor matters we usually report to you and you decide the approach. In reunion cases many clients ask us to make a discreet approach first so the person is not ambushed, and we think that is usually the right instinct.
What if the person does not want to be found?
That changes things and we will tell you if the indications point that way. There are situations, including family violence contexts, where we will decline to provide a location and explain why. That is not us being difficult, it is us not becoming the instrument of something harmful.
Do you cover regional the Australian Capital Territory as well as Canberra?
Yes. Canberra work can generally be mobilised faster and at lower cost. Regional work carries travel time and expense, and we will tell you honestly whether the likely result justifies it before you commit.
Talk to us about a ACT matter
Every enquiry starts with a confidential conversation about what you actually need, and sometimes that conversation ends with us saying an investigation is not warranted. Call 1300 792 283 or get in touch for a free consultation and a written quote before any work begins.
See also Person Tracing in Melbourne, our the Australian Capital Territory coverage and our Canberra page.