Surveillance is the service people picture when they think of a private investigator, and it is also the one most often done badly. Done properly it is patient, lawful observation that produces a record a court will accept. Done badly it produces a grainy phone video, an alerted subject and a matter that is now harder than it was before anyone got involved.
We provide surveillance in Canberra and throughout the Australian Capital Territory, for private clients, law firms, insurers and employers.
How we run surveillance in Canberra
A surveillance job starts with a briefing about what you actually need established, because that determines everything else. We work from public vantage points, plan for the subject’s likely patterns rather than reacting to them, and keep continuity of the record from the first observation to the last. Operatives work in shifts on longer jobs so that the same vehicle and the same face are not sitting in the same street for three days running, which is how subjects notice they are being watched.
What the Australian Capital Territory law means for this work
Investigation work is not among the security activities licensed under section 7 of the ACT’s Security Industry Act 2003. The more useful question in Canberra is what licence an operator holds for work that crosses into New South Wales, because a great deal of it does. Queanbeyan is about fifteen minutes from the CBD and it is New South Wales, where a Class 2E licence under the Security Industry Act 1997 is required.
The ACT has no general statute regulating private optical surveillance outside the workplace. What applies instead is the stalking offence in section 35 of the Crimes Act 1900, which expressly covers surveillance and watching a place where a person lives, works or visits on two or more occasions, and where prosecutors need not prove actual fear. The border is the bigger issue: the moment work crosses into New South Wales, section 8 of the Surveillance Devices Act 2007 applies and it is considerably stricter.
There is no ACT tracking device statute outside the workplace context. Cross the border into New South Wales, however, and section 9 of the Surveillance Devices Act 2007 applies immediately. A job that starts in Belconnen and follows a subject to Queanbeyan has changed legal regimes mid task, which is the single largest practical trap in Canberra investigation work.
Sections 5 and 6 of the Listening Devices Act prohibit communicating or publishing records or private conversations without the consent of all principal parties, with exceptions for legal proceedings and protection of lawful interests.
None of that is a formality. The rules differ genuinely between Australian jurisdictions, and evidence gathered outside them is frequently inadmissible and can expose the person who gathered it. Working inside the ACT framework is what makes the result usable.
The federal statutory tort of serious invasion of privacy, which commenced on 10 June 2025 under Schedule 2 of the Privacy Act 1988, applies on top of ACT law and contains no exemption for private investigators.
This is general information about how we operate, not legal advice. For advice on your circumstances, speak with your lawyer.
What you receive
You receive time stamped video and photographic material, a written log of observations, and a report written to be read by a court or an insurer rather than by us. Where nothing of significance was observed, we say so plainly. A surveillance report that finds nothing is a legitimate result and often a useful one.
Where we work in the Australian Capital Territory
Canberra has no local government and is organised into districts built around town centres, which is how work here is best planned. Inner North covers Civic, Braddon, Turner, O’Connor, Lyneham, Dickson, Watson, Ainslie and Campbell. Inner South covers Kingston, Barton, Forrest, Griffith, Manuka, Narrabundah, Red Hill, Deakin and Yarralumla. Belconnen, Gungahlin, Woden Valley, Weston Creek, Molonglo Valley and Tuggeranong each operate as their own centre. We also work the surrounding New South Wales communities that function as part of the Canberra region, including Queanbeyan, Jerrabomberra, Googong, Bungendore, Murrumbateman and Yass.
Where the evidence ends up
- ACT Magistrates Court. Civil claims from $25,000 to $250,000, summary crime, and specialist jurisdictions including the Coroners, Childrens, Industrial and Family Violence Courts. It is also the court that issues covert workplace surveillance authorities.
- ACT Supreme Court. Serious indictable crime, civil work generally above $250,000, and the Court of Appeal.
- ACAT. Civil disputes under $25,000, administrative review, tenancy, guardianship and occupational discipline.
- Note that the ACT has no intermediate court. Where other states have a District or County Court, the ACT has only two tiers.
- Federal Circuit and Family Court of Australia. Family law is federal, so a family matter runs under Commonwealth law even though the conduct investigated is governed by ACT rules.
Frequently asked questions
How long does surveillance take?
It depends entirely on the pattern you are trying to establish. Confirming a single suspected meeting might take one evening. Establishing a pattern of behaviour reliable enough for a court usually takes several sessions across different days. We will give you an honest estimate before you commit and tell you if we think the odds are poor.
Will the subject know?
Not if the job is run properly. The most common cause of a subject becoming aware is an under resourced job where the same operative and vehicle are used repeatedly. That is a budgeting decision as much as a tradecraft one, and we would rather tell you the real cost than run a job that burns itself.
Do you cover regional the Australian Capital Territory as well as Canberra?
Yes. Canberra work can generally be mobilised faster and at lower cost. Regional work carries travel time and expense, and we will tell you honestly whether the likely result justifies it before you commit.
Talk to us about a ACT matter
Every enquiry starts with a confidential conversation about what you actually need, and sometimes that conversation ends with us saying an investigation is not warranted. Call 1300 792 283 or get in touch for a free consultation and a written quote before any work begins.
See also Surveillance in Melbourne, our the Australian Capital Territory coverage and our Canberra page.